Terms of service
The Charm Forge Terms of Service
This website is operated by The Charm Forge. Throughout the site, the terms “we,” “us,” and “our” refer to The Charm Forge. By visiting our website or purchasing something from us, you agree to be bound by the terms and conditions listed below. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.
1. Online Store Terms
By using our site, you confirm that you are at least the age of majority in your location, or that you have given us your consent to allow any of your minor dependents to use this site.
You agree not to use our products for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction while using our website or services. Any breach or violation of these Terms may result in immediate termination of your access to our services.
2. General Conditions
We reserve the right to refuse service to anyone at any time for any reason.
You understand that your non-credit card information may be transferred unencrypted and may involve transmission over various networks. Credit card information is always encrypted during transfer over networks.
You may not duplicate, reproduce, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service without express written permission from us.
3. Accuracy of Information
We do our best to keep the information on this site accurate and up to date. However, we are not responsible if information made available on this site is inaccurate, incomplete, or outdated.
The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.
4. Modifications to Services and Prices
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any product, service, or part of the website at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the service.
5. Products or Services
Some products or services may be available exclusively online through our website. These products may have limited quantities and are subject to our Refund & Replacement Policy.
We make every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device’s display will accurately show the actual color of the product.
We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
Product descriptions, pricing, availability, and offers may change at any time without notice.
6. Billing and Account Information
We reserve the right to refuse, cancel, or limit any order placed with us. This may include orders that appear to be placed by dealers, resellers, distributors, or customers who violate our policies.
You agree to provide current, complete, and accurate purchase and account information for all orders placed on our site. This includes your billing address, shipping address, email address, phone number, and payment information.
For more details regarding refunds, replacements, and order-related issues, please review our Refund & Replacement Policy.
7. Optional Tools and Third-Party Links
We may provide access to third-party tools, websites, or services that we do not monitor, control, or manage.
You acknowledge and agree that we provide access to such tools and links “as is” and “as available,” without any warranties, representations, or conditions of any kind.
We are not liable for any issues, damages, or losses arising from your use of third-party tools, websites, or services. Please review the terms and policies of any third-party sites before using them.
8. User Comments and Feedback
If you submit comments, reviews, suggestions, ideas, photos, videos, or other materials to us, you agree that we may use, edit, copy, publish, distribute, or display them without restriction.
You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights.
You also agree not to submit unlawful, abusive, offensive, misleading, harmful, or malicious content. We reserve the right to remove any content that we consider inappropriate or in violation of these Terms.
9. Personal Information
Your submission of personal information through the site is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
10. Errors and Omissions
Occasionally, there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.
11. Prohibited Uses
You are prohibited from using the site or its content:
- For any unlawful purpose
- To violate any laws, rules, or regulations
- To infringe upon our intellectual property rights or the rights of others
- To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate against others
- To submit false or misleading information
- To upload or transmit viruses, malware, or harmful code
- To collect or track the personal information of others
- To spam, phish, scrape, crawl, or interfere with the security features of the site
- To interfere with or disrupt the operation of our website or services
We reserve the right to terminate your use of the website or services if you violate any prohibited uses.
12. Disclaimer of Warranties & Limitation of Liability
We do not guarantee that our service will be uninterrupted, timely, secure, or error-free.
All products and services delivered through our website are provided “as is” and “as available,” without any warranties or conditions of any kind, either express or implied.
To the fullest extent permitted by law, The Charm Forge shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages resulting from your use of our website, products, or services.
13. Indemnification
You agree to indemnify, defend, and hold harmless The Charm Forge and our team, partners, suppliers, service providers, and affiliates from any claim or demand arising from your breach of these Terms of Service, your violation of any law, or your violation of the rights of a third party.
14. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law.
The unenforceable portion shall be considered separate from these Terms, and the remaining provisions shall remain valid and enforceable.
15. Termination
These Terms of Service are effective unless and until terminated by either you or us.
You may terminate these Terms at any time by stopping use of our website and services.
We may terminate or suspend your access to our website or services at any time if we believe you have violated any part of these Terms.
16. Entire Agreement
These Terms of Service, together with any policies or operating rules posted by us on this site, constitute the entire agreement between you and The Charm Forge.
They govern your use of our website and services and replace any prior agreements, communications, or proposals between you and us.
17. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States.
18. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on our website.
It is your responsibility to check this page periodically for changes. Your continued use of our website after any changes are posted means you accept those changes.
19. Contact Information
Questions about these Terms of Service should be sent to us through our Support Ticket Box or by email at: